Neil Allison

User Experience Manager
Neil has worked in public sector web digital management roles for over 15 years, leading on user training and support elements in the development and management of corporate web content management systems.

Recent posts by Neil Allison


Mar
11
2016

Introducing the new usability testing service

I’m introducing a new usability testing service for the University, for an initial trial period up to the end of July 2016. It will be an easy and convenient way to embed user insight into your development projects, and provide learning opportunities for anyone interested in trying the techniques out for themselves.

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Feb
15
2016

Transforming our thinking about the role of digital

Digital transformation is a popular term cropping up in many organisational strategies, including our own. But what’s it all about? I attended an excellent seminar last week that prompted me to reflect on my views on the subject.

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Feb
8
2016

What does a Nobel prize winning physicist know about UX?

What does Richard Feynman, speaking in the early sixties know about user experience research and agile development? Quite a lot as it happens. In this little clip he hits the nail right on the head, and as web publishers in higher education it’s nice to take inspiration from world-renowned academics once in a while…

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Feb
4
2016

Lean UX – requirements are hypotheses

Back in September 2015, I attended a day-long workshop on Lean UX, led by author of the book, Jeff Gothelf. The day was all about how large organisations can adapt to the challenges of today’s business environment where small start up companies are significantly disrupting established business models. In this post I’ll run through the key points, share my experiences of putting what I learned in to practice and link to a load of further information on the topic.

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Jan
22
2016

The challenges of audience and task based navigation

I read an interesting article recently by content specialist and top tasks evangelist, Gerry McGovern. It was a commentary on a blog post recently written by a member of the UK Digital Govenrment Service (GDS) in which they outlined why they were moving away from an audience based approach to navigation and towards a single, topic based hierarchy for the gov.uk website. This set me thinking about our website and how the University is organised.

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Dec
3
2015

How to get a grip of your website (and then keep hold)

Yesterday at our monthly Web Publishers Community meeting, a gave a presentation titled “How to get a grip of your website (and then keep hold)”. It’s good do-it-yourself advice, and I also outline where the University Website Programme can step in and help. This post is a transcript of (roughly) what I said…

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Nov
17
2015

User friendly systems need users – thank you

The past couple of weeks, I’ve been undertaking usability tests with our old and new content management systems, Polopoly and EdWeb. Once again I was overwhelmed with the number of colleagues willing to give up their time to help me. So I thought I should say thank you.

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