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Jun
9
2017

The building blocks of our new strategy

Having recently joined the University in the role of Head of Web Strategy & Technologies, I’ve had an intense few weeks getting to grips with the University’s online presence. In this post I’ll cover a little of my thinking around strategy, and upcoming areas of work.

Continue reading: The building blocks of our new strategy

Jun
2
2017

Using MindGenius to map out web structures

MindGenius is a piece of software which aims to help people show their thought patterns and processes – but we’ve found it useful to map websites, too.

The Student Disability Service first brought MindGenius to the University ten years ago, but we became aware it very recently, through a demonstration that Stratos (our Acting Head) went to a few months ago. Continue reading: Using MindGenius to map out web structures

May
10
2017

A vision for a new search experience, and beyond…

Back in September 2016, the University initiated a procurement exercise to replace its current central search engine. As we are nearing on deciding the successful vendor, it’s a great time to provide a project review, revisit the vision and explore the opportunities this new search engine will present.

Continue reading: A vision for a new search experience, and beyond…

Apr
29
2017

Google Analytics for the Counselling Service – the limits of data

We’ve been looking at what automated tools can tell us about user behaviour on the Student Counselling Service site, as part of a suite of work we’ve been doing for Student Experience Services.

Analytics can only tell us so much. It can be fascinating to delve into, but is potentially a rabbit warren of useless information. So when we recently carried out a site review for the Student Counsellng Service – using Sitebeam, Google Analytics and manual review – it was important to first define what questions we were trying to answer. Continue reading: Google Analytics for the Counselling Service – the limits of data

Mar
16
2017

Website Support Clinic update – To-do list for publishing your new site

At a recent Website Support Clinic, I worked with a web publisher who wanted to go through the steps to publishing a newly created site. From that meeting, I’ve created a handy to-do list and points to consider when publishing new EdWeb sites.

Continue reading: Website Support Clinic update – To-do list for publishing your new site

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