Category listing for Training, support & events

Reports from our training and events, both UWP-run and external; updates on new training we’re developing, and why.

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Dec
13
2016

2016, the year in review

We are nearing the end of 2016. This provides us with a great opportunity to review our actions, highlight our achievements, learn from our experiences and set our goals for more success in 2017. These are just a few (but definitely the most significant) areas we worked to develop and improve this year.

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Dec
1
2016

Usability testing observation event – 15 December

Join us for another open invite usability testing review workshop, which is showcasing our work with IS Helpline to enhance the online student experience. You’ll see how we’ve improved the website support experience based on our last round of testing, and learn how to run the process for yourself.

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Nov
16
2016

Website Support Clinic update – Google Analytics Dashboard

At a recent Website Support Clinic, I worked with a web publisher to create dashboards in Google Analytics. Dashboards are a customisable collection of widgets where you can view a snapshot of different metrics.

The web publisher was interested in viewing pageviews and unique pageviews for ECA courses in the Degree Finder. Since the URLs for each course in the Degree Finder end in a number code and are not structured by School/College, you cannot create a filter to show just ECA courses.

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Nov
14
2016

UX training – introducing Design Thinking to the University

I’ve developed a new training package combining in-person and online materials for the University that pulls together important user experience and collaboration techniques. In this post I’ll cover what’s coming and why, and how you can begin ‘design thinking’ through online provision at Lynda.com.

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Oct
10
2016

Helping Aberdeen University become more user-focused

I’ve just returned from delivering 2 days of UX training for the University of Aberdeen. We covered usability testing and review, workshops and prototyping.

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Sep
30
2016

Web Publishers’ Community – September 2016 update

This month’s WPC session focused on research done on social media integration with the University website, the power of repeat usability testing, EdGEL for blogging and the use of GitLab in the development process.

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