Category listing for Supporting strategy

Work we’ve been doing on projects that support strategic themes or overall University strategy.

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Jul
16
2018

Understanding user behaviour for online learning recruitment

The Website and Communications team has recently been heavily involved in a pilot project to improve the journey of prospective online learning students, from investigation to offer.

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Mar
1
2018

Digital Transformation and the f-word

The Digital Transformation 2018 conference organised by DIGIT, Scotland’s largest independent business technology community, took place at Dynamic Earth with 270 delegates braving the weather to listen to speakers from across the sector. Talks focused on key trends like responding to change and making transformation fun before finally ending up with the f-word – failure.

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Feb
27
2018

Looking back on our website enhancement collaboration with Human Resources

We have recently completed a six month collaboration with University Human Resources Services (UHRS) which has delivered a fledgling digital strategy, developed new content management processes and skills within their team, and rationalised priority areas of their website.

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Dec
19
2017

A year of continuous improvement with Helpline

The end of 2017 marks the first anniversary of our collaboration with IS Helpline to iteratively improve their IT help provision. A year in, we look back at some of our achievements in the process of improving the user experience around IT support at the University.

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Nov
23
2017

Tailored training to improve skills in publishing digital content

To meet the specific needs of University Human Resources Services, we developed a bespoke half-day training session. It was designed as a refresher on creating effective digital content and the fundamentals of EdWeb.

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Oct
30
2017

Improving the HR Learning and Development website

The University Website Programme have been working with University HR Services (UHRS) to improve their website and their digital communications more broadly. As part of this project, we helped the Learning and Development team make their section of the HR website easier to use and more manageable for site publishers.

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Sep
18
2017

Observing our users brings unparalleled insight

Over the past few months we have been working with University Human Resources Services (UHRS) to help them develop a digital strategy. To gain a greater understanding of the needs of those devolved HR staff, we went out to interview some of them.

Continue reading: Observing our users brings unparalleled insight

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