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Discussion around changes and news directly relevant to the UWP team – staffing changes, social news etc

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Nov
21
2014

Why Currys made me think about the UX of our services

Sitting on the bus the other day, I picked up a copy of the free newspaper – the Metro. The outermost pages were an advert for the electrical retailer, Currys. It was a really nice ad that was essentially selling the user experience of technology. I took it back to the office to share with the team and challenge them to think about our services. I recommend you try it for yourself.

Continue reading: Why Currys made me think about the UX of our services

Aug
19
2014

Our CMS Support Assistant interns

Since August 2013, our team has provided an internship role in collaboration with Edinburgh Napier University. The role of the CMS Support Assistant provides an opportunity for 2nd year computing-related degree students to spend a year working in a real life environment, where they can gain experience in delivering user support and participate in web application development under close management.

Continue reading: Our CMS Support Assistant interns

Jul
22
2014

A new CMS Support Officer joins the team

Billy Wardrop recently joined the University Website Programme fulfilling the role of the CMS Support Officer, which had been vacant since the beginning of March 2014. His main responsibilities are to provide technical expertise and guidance for existing services and projects, offering input to applications development and support processes, and providing second-line user support.

Continue reading: A new CMS Support Officer joins the team

Jun
18
2014

Preview of IWMW 2014 presentations – UX in Higher Ed and Rebooting MyEd

Martin Morrey (from the IS Applications Web Integration Team) and I are both presenting at the upcoming web managers conference – IWMW 2014. We’re running an internal session previewing our presentations on Friday 4 July for colleagues that can’t make the conference. Continue reading: Preview of IWMW 2014 presentations – UX in Higher Ed and Rebooting MyEd

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