Category listing for User Experience & usability

Reports and narrative about research and development around usability and accessibility, including our own work as well as others’

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Feb
12
2015

Developing digital strategy with Student Systems

I’m currently working with the Student Systems team to help them prepare for the development of  a new website. Together we’re taking stock of what they’re trying to achieve as a business, where the website is best placed to support this, and how their systems and communications channels work together.

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Jan
16
2015

Making usability testing agile

At the end of last year, I ran an open invite session for web publishers, developers and project managers in which I outlined how we’re conducting rapid, iterative usability testing as part of the development of the new University CMS, EdWeb. The presentation was followed by a demo of the process in which everyone participated.

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Dec
9
2014

Web Publishing Community session – 4 December 2014

At this month’s Web Publishers Community session we had a busy line-up. Duncan MacGruer gave us an update on the EdWeb project and introduced us to the EdWeb Migration Handbook, which is now available on the support wiki. Neil Allison explained the idea of applying ‘Agile’ principles to usability testing. In the more technical second half Arthur Wilson explained how he created Drupal content by importing from a spreadsheet.

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Dec
5
2014

How we do usability testing of the EdWeb development

Yesterday at the Web Publishers Community, I gave a presentation in which I ran through how we manage to squeeze usability testing of the new CMS into each 3 week development burst. It was a preview of an event I’m running later in December which is now open for booking.

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Nov
21
2014

Why Currys made me think about the UX of our services

Sitting on the bus the other day, I picked up a copy of the free newspaper – the Metro. The outermost pages were an advert for the electrical retailer, Currys. It was a really nice ad that was essentially selling the user experience of technology. I took it back to the office to share with the team and challenge them to think about our services. I recommend you try it for yourself.

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Nov
6
2014

Web Publishing Community – October 2014: Optimal Sort and Treejack

This month’s Web Publishing Community session included updates on the implementation of Google’s Universal Analytics, improvements to the University website search and progress update on the EdWeb CMS. For me however, it was the case study on Optimal Workshop’s online tools, highlighting two online products that can help web editors to structure and label their content, that particularly caught my interest.

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