Category listing for User Experience & usability

Reports and narrative about research and development around usability and accessibility, including our own work as well as others’

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Mar
21
2017
Mar
17
2017

Student Counselling Service – Discussing outcomes with the right people

Last week, we held a workshop for the Student Counselling Service, (SCS) as part of a suite of work we’ve been doing for Student Experience Services.

What was the issue?

The Counselling website have the same problem as almost every other site – too many pages and not enough time. Some of their processes have also changed since they last properly reviewed at their website. Continue reading: Student Counselling Service – Discussing outcomes with the right people

Mar
7
2017

Web Publishers’ Community – March update

This month’s WPC session introduced us to new features coming soon in EdWeb, new tools for developing in Edweb and ways to keep up with future developments. We also gained insight into keeping our websites efficient and up to date.

Continue reading: Web Publishers’ Community – March update

Mar
2
2017

Design thinking with Edinburgh students at the Festival of Creative Learning

Last week I supported colleague Ross Ward, part of our Educational Design & Engagement team, in running a session that introduced UX concepts to students, and enabled him to explore new opportunities for technology-enhanced learning.

Continue reading: Design thinking with Edinburgh students at the Festival of Creative Learning

Feb
15
2017

Website Support Clinic update – Avoiding repetition

At a recent Website Support Clinic, I worked with a web publisher on a site that repeated the site title in navigation text and URLs. To help readers scanning information on your site, avoid repetition and place trigger words at the left.

Continue reading: Website Support Clinic update – Avoiding repetition

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