Category listing for User Experience & usability

Reports and narrative about research and development around usability and accessibility, including our own work as well as others’

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Jul
27
2016

Using Media Hopper for usability test recordings

The recently launched Media Hopper service for University staff and students provides an excellent (and free) means to record usability testing sessions. We recommend you try it as a means to easily share your findings with colleagues and stakeholders.

Continue reading: Using Media Hopper for usability test recordings

Jul
22
2016
Jul
18
2016

Presenting Lean UX to the UK web management community at IWMW

Last month I had the honour of giving the opening plenary presentation at IWMW 2016, the UK Higher Education web professionals’ conference, in Liverpool. My topic was Lean UX, or as i expressed it, why requirements are hypotheses. Video and slides are now available.

Continue reading: Presenting Lean UX to the UK web management community at IWMW

Jun
22
2016
Jun
8
2016

Usability testing showcase – new dates

We are running extra sessions of our showcase of the Usability Testing Service so even more colleagues to learn about the value of direct user engagement by taking part in a real session.

Upcoming dates look at the current student experience of IT help self service (14 June) and the prospective student experience using the Degree Finder (30 June).

Continue reading: Usability testing showcase – new dates

May
30
2016

Straight from the horse’s mouth – focusing student support web content

We’re currently doing some work to support the Student Experience Services Communications (SES Comms) project, and as part of this, we’ve been reviewing the Personal Tutors and Student Support Officers (PTs and SSOs) website.

Continue reading: Straight from the horse’s mouth – focusing student support web content

May
26
2016

Usability testing EdWeb CMS with an audience

Yesterday I ran a series of usability testing sessions that were observed by nearly 30 colleagues, most of whom are customers of our service. Some teams would want to do this in private, but not us! We’re happy to have our customers help us identify where we can improve.

Plus, we’ve more usability sessions in the next few weeks to showcase our new service, so read on to find out more and come along to the next one.

Continue reading: Usability testing EdWeb CMS with an audience

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