Jun
22
2016
Jun
8
2016

Usability testing showcase – new dates

We are running extra sessions of our showcase of the Usability Testing Service so even more colleagues to learn about the value of direct user engagement by taking part in a real session.

Upcoming dates look at the current student experience of IT help self service (14 June) and the prospective student experience using the Degree Finder (30 June).

Continue reading: Usability testing showcase – new dates

Jun
6
2016

Making my life easier with content strategy

Last week I was lucky enough to spend a day in London learning about content strategy and design with Sarah Richards of the Content Design Centre. In this post I’ll be talking about some of the key principles of both practices and hope to convince you of the value of taking a fresh look at your online content to see if it’s serving the needs of your users as well as it might be.
Continue reading: Making my life easier with content strategy

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