May
18
2017

Website Support Clinic update – Homepage text colours

At a recent Website Support Clinic, I worked with a web publisher who was wondering about what determines the colour of the text on EdWeb homepage panes. In short, the text colour is determined by the site colour, pane priority level and whether the text is a link or not.

Continue reading: Website Support Clinic update – Homepage text colours

May
10
2017

A vision for a new search experience, and beyond…

Back in September 2016, the University initiated a procurement exercise to replace its current central search engine. As we are nearing on deciding the successful vendor, it’s a great time to provide a project review, revisit the vision and explore the opportunities this new search engine will present.

Continue reading: A vision for a new search experience, and beyond…

May
9
2017

Celebrating a year of staff and student profiles with another EdWeb update

We have a number of significant updates for EdWeb that we are releasing together and deploying all at the same time. It’s been quite a while since our last deployment so we are bundling together a number of enhancements to the Profile content type including better support for PhD students, as well as our new flexible JavaScript and web application support and a set of core and module updates that complete the picture.
Continue reading: Celebrating a year of staff and student profiles with another EdWeb update

May
4
2017

User Experience briefing to Digital Transformation Board

This week I gave an update on the pilot User Experience Services to the board overseeing all areas involved in the Digital Transformation portfolio. In this post, I’m sharing the slides, plus a transcript of what I talked through.

Continue reading: User Experience briefing to Digital Transformation Board

Apr
29
2017

Google Analytics for the Counselling Service – the limits of data

We’ve been looking at what automated tools can tell us about user behaviour on the Student Counselling Service site, as part of a suite of work we’ve been doing for Student Experience Services.

Analytics can only tell us so much. It can be fascinating to delve into, but is potentially a rabbit warren of useless information. So when we recently carried out a site review for the Student Counsellng Service – using Sitebeam, Google Analytics and manual review – it was important to first define what questions we were trying to answer. Continue reading: Google Analytics for the Counselling Service – the limits of data

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