Posts tagged: support clinic

View all posts that have been tagged with support clinic.

Nov
16
2016

Website Support Clinic update – Google Analytics Dashboard

At a recent Website Support Clinic, I worked with a web publisher to create dashboards in Google Analytics. Dashboards are a customisable collection of widgets where you can view a snapshot of different metrics.

The web publisher was interested in viewing pageviews and unique pageviews for ECA courses in the Degree Finder. Since the URLs for each course in the Degree Finder end in a number code and are not structured by School/College, you cannot create a filter to show just ECA courses.

Continue reading: Website Support Clinic update – Google Analytics Dashboard

Sep
6
2016

Top 10 tips I give at EdWeb support clinics

Last week, I made my Web Publishers’ Community debut with a presentation on some of the common questions and issues that come up in our support calls and weekly support clinics. While we post all of our WPC presentation slides on our wiki, here’s a write-up of my presentation you can use for reference and share with colleagues.

Continue reading: Top 10 tips I give at EdWeb support clinics

Aug
29
2016

Website Support Clinic update – Moving pages

At a recent Website Support Clinic, I worked with a newly trained EdWeb editor who had started building a new site and was having trouble moving pages to their correct location. I talked her though the ins and outs of the Location and Navigation tab, and how EdWeb determines the default location of a new page.

Continue reading: Website Support Clinic update – Moving pages

May
18
2016

Website Support Clinic update – Changing URLs

At a recent Website Support Clinic, I worked with a web editor who was changing the URL of her homepage. While amending the text is easy enough, it’s important to consider all that’s involved when changing a site’s URL, including how to update the URL for child pages and requesting redirects.

Continue reading: Website Support Clinic update – Changing URLs

Mar
3
2016

Website Support Clinic update – Event booking feeds in EdWeb

In the Website Support Clinic this month, we were asked about working efficiently with the MyEd Event Booking system – and specifically, how to consume feeds of forthcoming events onto EdWeb pages so that visitors could browse and book onto courses effectively, and without manual intervention on the part of the website’s editors.

Continue reading: Website Support Clinic update – Event booking feeds in EdWeb

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