Posts tagged: support clinic

View all posts that have been tagged with support clinic.

Sep
6
2016

Top 10 tips I give at EdWeb support clinics

Last week, I made my Web Publishers’ Community debut with a presentation on some of the common questions and issues that come up in our support calls and weekly support clinics. While we post all of our WPC presentation slides on our wiki, here’s a write-up of my presentation you can use for reference and share with colleagues.

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Aug
29
2016

Website Support Clinic update – Moving pages

At a recent Website Support Clinic, I worked with a newly trained EdWeb editor who had started building a new site and was having trouble moving pages to their correct location. I talked her though the ins and outs of the Location and Navigation tab, and how EdWeb determines the default location of a new page.

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May
18
2016

Website Support Clinic update – Changing URLs

At a recent Website Support Clinic, I worked with a web editor who was changing the URL of her homepage. While amending the text is easy enough, it’s important to consider all that’s involved when changing a site’s URL, including how to update the URL for child pages and requesting redirects.

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Mar
3
2016

Website Support Clinic update – Event booking feeds in EdWeb

In the Website Support Clinic this month, we were asked about working efficiently with the MyEd Event Booking system – and specifically, how to consume feeds of forthcoming events onto EdWeb pages so that visitors could browse and book onto courses effectively, and without manual intervention on the part of the website’s editors.

Continue reading: Website Support Clinic update – Event booking feeds in EdWeb

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