Posts tagged: user experience

View all posts that have been tagged with user experience.

Dec
15
2016

The Kano model: Helping us think about the value of features

In recent months I’ve been investigating the Kano model, which is a way to plan and prioritise features of a product to better meet user expectations. After discussing with the team, we decided to try it out through the planning process for some upcoming EdWeb CMS features.

Continue reading: The Kano model: Helping us think about the value of features

Jul
27
2016

Using Media Hopper for usability test recordings

The recently launched Media Hopper service for University staff and students provides an excellent (and free) means to record usability testing sessions. We recommend you try it as a means to easily share your findings with colleagues and stakeholders.

Continue reading: Using Media Hopper for usability test recordings

Jun
8
2016

Usability testing showcase – new dates

We are running extra sessions of our showcase of the Usability Testing Service so even more colleagues to learn about the value of direct user engagement by taking part in a real session.

Upcoming dates look at the current student experience of IT help self service (14 June) and the prospective student experience using the Degree Finder (30 June).

Continue reading: Usability testing showcase – new dates

Mar
11
2016

Introducing the new usability testing service

I’m introducing a new usability testing service for the University, for an initial trial period up to the end of July 2016. It will be an easy and convenient way to embed user insight into your development projects, and provide learning opportunities for anyone interested in trying the techniques out for themselves.

Continue reading: Introducing the new usability testing service

Feb
15
2016

Transforming our thinking about the role of digital

Digital transformation is a popular term cropping up in many organisational strategies, including our own. But what’s it all about? I attended an excellent seminar last week that prompted me to reflect on my views on the subject.

Continue reading: Transforming our thinking about the role of digital

Jan
22
2016

The challenges of audience and task based navigation

I read an interesting article recently by content specialist and top tasks evangelist, Gerry McGovern. It was a commentary on a blog post recently written by a member of the UK Digital Govenrment Service (GDS) in which they outlined why they were moving away from an audience based approach to navigation and towards a single, topic based hierarchy for the gov.uk website. This set me thinking about our website and how the University is organised.

Continue reading: The challenges of audience and task based navigation

Dec
3
2015

How to get a grip of your website (and then keep hold)

Yesterday at our monthly Web Publishers Community meeting, a gave a presentation titled “How to get a grip of your website (and then keep hold)”. It’s good do-it-yourself advice, and I also outline where the University Website Programme can step in and help. This post is a transcript of (roughly) what I said…

Continue reading: How to get a grip of your website (and then keep hold)

Viewing page 2 of 3«...23