View all posts that have been tagged with UX Service.
Our next lunchtime meetup for staff interested in user experience-related matters is Wednesday 3rd October, with Nicola Dobiecka providing an overview of user research facilitation.
Continue reading: User focused meet up – interviewing users without bias
If you’re familiar with higher education, you’ll know that it’s a broad and varied sector. This is no more true than in a university as large, old and research-focused as Edinburgh. And supporting our university by working in user research and experience design in Information Services right now is a challenging and interesting prospect.
We have openings available in our User Experience Service team at the moment, if you’re up to the challenge. Junior and experienced role details are at the end of this post.
Continue reading: What’s it like to work in UX in a university?
Last week I presented an update to the Digital Transformation Board on what the User Experience (UX) Service has achieved so far and what lies ahead for the coming year.
Continue reading: UX Service – our first year
Having developed a detailed picture of users’ needs when working with APIs, we used workshops to bring focus to the findings and prioritise next steps for the API Service.
Continue reading: Bringing focus to our findings: continued user research for the API Service
The UX Service has been carrying out user research for the Service Management team, who are currently undertaking a programme to develop an API Service as part of the Digital Transformation Initiative.
Continue reading: User experience research for the API Service
It’s just over a year since we trialled our first user experience training package. We’ve run the sessions 4 times now, receiving excellent feedback from attendees and refining the provision each time to better meet staff needs.
Continue reading: User experience training: helping staff to research, design & collaborate
Colleagues from across the University learned about the design thinking process as part of our latest monthly user focused lunchtime meetup.
Continue reading: The design thinking process — summary of February’s UX meetup
We’re running another of our showcase events to highlight how the pilot User Experience (UX) Service is helping a wide range of projects get closer to their target audiences and make better decisions. Booking for Wednesday 4 April is now open.
Continue reading: Showcase of UX Service projects – join us 4th April
At our last user focused meet up at the end of January, we were fortunate to have guest speakers from Registers of Scotland talking about the relationship between the disciplines of user experience (UX) and business analysis (BA).
Continue reading: Business analysis joins the January user experience lunchtime meet up
Last week, I presented back some user research findings to the Service Management team in Information Services. The research has been looking at how people get hold of the facts and figures they need to understand what’s happening within the University.
Continue reading: Presenting findings from user research into BI/MI
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