Posts tagged: workshop

Conversational interfaces at the University of Edinburgh

Most technology horizon reports these days seem to have a common reference: Conversational interfaces. Whether a chatbot, a voice assistant or any other machine-learning driven interface, this appears to be the next frontier in audience engagement. To reflect on this, and how these would be useful in a Higher Education environment, we ran a project last year focussing in voice interaction design and standards. It was an interesting journey, with very interesting outputs which are available for all University colleagues. Continue reading: Conversational interfaces at the University of Edinburgh

Understanding user behaviour for online learning recruitment

The Website and Communications team has recently been heavily involved in a pilot project to improve the journey of prospective online learning students, from investigation to offer.

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Working in the open

We run a lot of workshops and facilitate a lot of design thinking activities.
Sometimes we struggle for meeting rooms when running something at short notice but actually, I enjoy working in impromptu and open spaces. Here’s why…

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User experience training: helping staff to research, design & collaborate

It’s just over a year since we trialled our first user experience training package. We’ve run the sessions 4 times now, receiving excellent feedback from attendees and refining the provision each time to better meet staff needs.

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Uncovering student learning behaviours at the Festival of Creative Learning

Yesterday I ran a practical introductory session to some collaborative UX research and design practices for Edinburgh students, as part of our Festival of Creative Learning. It also gave colleagues an insight into how students approach their studies.

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Democratising the agenda with Lean Coffee

The open, democratic and quick way to set an agenda known as Lean Coffee, has been working really well for us at our monthly UX meet ups. In the post I run through how it works, why we like it and why you should try it too.

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UX Showcase – bringing colleagues up to date with our UX services

The latest UX Showcase session held on 13 October outlined the recent activity surrounding our user experience services. This was our second such event, and it was great to see a wide range of attendees continuing to demonstrate their interest in the UX activities happening at the University.

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UX Showcase event 13 October

We’re running another informal briefing and networking event centred around user experience-related services and activities happening at the moment. You can book a place for the session happening at Argyle House, Friday 13 October 14:30.

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Bespoke workshops to develop a Human Resources digital strategy

When working with University Human Resources Services (UHRS) to help them develop a digital strategy, we took a bespoke approach to best meet the needs of their team.

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Using interviews to gather insight from remote stakeholders

We were recently involved in a project to support ESPA (Ecosystem Services for Poverty Alleviation) in creating proto-personas to inform the redevelopment of their website.

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