Most technology horizon reports these days seem to have a common reference: Conversational interfaces. Whether a chatbot, a voice assistant or any other machine-learning driven interface, this appears to be the next frontier in audience engagement. To reflect on this, and how these would be useful in a Higher Education environment, we ran a project last year focussing in voice interaction design and standards. It was an interesting journey, with very interesting outputs which are available for all University colleagues.
Continue reading: Conversational interfaces at the University of Edinburgh