Lauren Tormey

Website Editorial Assistant
Lauren joined the Website Programme in March 2015. She supports web publishers around the University, advising them on editorial best practice and using the EdWeb CMS.

Recent posts by Lauren Tormey


Dec
19
2017

A year of continuous improvement with Helpline

The end of 2017 marks the first anniversary of our collaboration with IS Helpline to iteratively improve their IT help provision. A year in, we look back at some of our achievements in the process of improving the user experience around IT support at the University.

Continue reading: A year of continuous improvement with Helpline

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