Neil Allison

User Experience Manager
Neil has worked in public sector web digital management roles for over 15 years, leading on user training and support elements in the development and management of corporate web content management systems.

Recent posts by Neil Allison


Jul
18
2016

Presenting Lean UX to the UK web management community at IWMW

Last month I had the honour of giving the opening plenary presentation at IWMW 2016, the UK Higher Education web professionals’ conference, in Liverpool. My topic was Lean UX, or as i expressed it, why requirements are hypotheses. Video and slides are now available.

Continue reading: Presenting Lean UX to the UK web management community at IWMW

Jun
22
2016
Jun
8
2016

Usability testing showcase – new dates

We are running extra sessions of our showcase of the Usability Testing Service so even more colleagues to learn about the value of direct user engagement by taking part in a real session.

Upcoming dates look at the current student experience of IT help self service (14 June) and the prospective student experience using the Degree Finder (30 June).

Continue reading: Usability testing showcase – new dates

May
26
2016

Usability testing EdWeb CMS with an audience

Yesterday I ran a series of usability testing sessions that were observed by nearly 30 colleagues, most of whom are customers of our service. Some teams would want to do this in private, but not us! We’re happy to have our customers help us identify where we can improve.

Plus, we’ve more usability sessions in the next few weeks to showcase our new service, so read on to find out more and come along to the next one.

Continue reading: Usability testing EdWeb CMS with an audience

May
19
2016

EdWeb feature prioritisation survey results

A couple of weeks ago we distributed a short survey to all EdWeb CMS users, and also invited participation from their colleagues who, while not using the system directly, are stakeholders in the management of University websites. In this post, I share the data collected, and provide a little commentary.

Continue reading: EdWeb feature prioritisation survey results

May
13
2016

Join us at the Higher Ed web conference IWMW16

Once again we’re contributing to the annual UK Higher Education web managers conference, IWMW. It’s a great opportunity to learn from and network with colleagues in our sector, and we’re encouraging staff here in Edinburgh to join us at Liverpool John Moores University, 21-23 June.

Continue reading: Join us at the Higher Ed web conference IWMW16

Apr
12
2016

Humility in development – a Lean UX concept

I was watching a presentation by Lean UX author, Jeff Gothelf, and a point he made about user-focused development – taking small steps, sensing and responding – really struck with me. So much so, I’ve written a bit of it up to share here.

Continue reading: Humility in development – a Lean UX concept

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