Neil Allison

User Experience Manager
Neil has worked in public sector web digital management roles for over 15 years, leading on user training and support elements in the development and management of corporate web content management systems.

Recent posts by Neil Allison


Dec
5
2014

How we do usability testing of the EdWeb development

Yesterday at the Web Publishers Community, I gave a presentation in which I ran through how we manage to squeeze usability testing of the new CMS into each 3 week development burst. It was a preview of an event I’m running later in December which is now open for booking.

Continue reading: How we do usability testing of the EdWeb development

Nov
21
2014

Why Currys made me think about the UX of our services

Sitting on the bus the other day, I picked up a copy of the free newspaper – the Metro. The outermost pages were an advert for the electrical retailer, Currys. It was a really nice ad that was essentially selling the user experience of technology. I took it back to the office to share with the team and challenge them to think about our services. I recommend you try it for yourself.

Continue reading: Why Currys made me think about the UX of our services

Oct
31
2014

Enhancing website search – setting priorities

I presented yesterday on my recent work to identify what University staff would like us to prioritise as we begin to look at enhancing the website search tool. In this post, I’ll cover how and why I did it, and what the Website Programme will be doing with what I discovered.

Continue reading: Enhancing website search – setting priorities

Sep
18
2014

Sticking with us – the upside of a central service

Managing your website through a large scale (or enterprise-level) content management system can occasionally feel like a frustrating or restricting experience. I know this because I’ve been a web manager myself, and I field enquiries and comments from time to time in this vein. I had one such email recently, and would like to share it with you (anonymised, of course!).

Continue reading: Sticking with us – the upside of a central service

Jul
13
2014

Reflections on the UX Scotland conference 2014

Last month Bruce and I attended the UX Scotland conference, held at the Dynamic Earth Centre here in Edinburgh. (UX is shorthand for ‘user experience’). In this post, I’m sharing a few thoughts about what I got from attending, resources you can check out for yourself and we also have a contribution from Bob Carr in the Office of Lifelong Learning who was there too.

Continue reading: Reflections on the UX Scotland conference 2014

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