Category listing for Supporting strategy

Work we’ve been doing on projects that support strategic themes or overall University strategy.

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Sep
5
2017

Presenting the build up of the University collaborative culture at IWMW 2017

Just before leaving for my summer holidays, I had the great chance to travel to Canterbury and the University of Kent, where the annual Institutional Web Managers Workshop (IWMW for short) was hosted. This was the 21st year for the conference, which underlined the success of this long-standing networking and collaboration opportunity.

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Jun
30
2017

New “home” in Google Analytics

Google has introduced a new ‘home’ within Google Analytics to try to introduce insights from machine learning into the platform. This replaces the former starting report – Audience, Overview – and in this post, I’d like to offer my thoughts on what this change means for University of Edinburgh users.

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Jun
28
2017

Engaging & understanding our users: a pilot User Experience Service showcase

This week we ran our first event to showcase the work of the pilot User Experience Service and associated areas like EdGEL and strategy development. At this session I wanted to try a different approach, encouraging dialogue about our work-in-progress, rather than one-way dissemination.

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Jun
9
2017

The building blocks of our new strategy

Having recently joined the University in the role of Head of Web Strategy & Technologies, I’ve had an intense few weeks getting to grips with the University’s online presence. In this post I’ll cover a little of my thinking around strategy, and upcoming areas of work.

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Jun
2
2017

New editorial development officer – welcome Nick

Nick Daniels joined us this week on secondment from the School of Philosophy, Psychology & Language Sciences for 9 months. He’s going to help us increase the level of service we offer while we commit to longer term collaborations with business units focussing on incremental improvements to their web presences.

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May
4
2017

User Experience briefing to Digital Transformation Board

This week I gave an update on the pilot User Experience Services to the board overseeing all areas involved in the Digital Transformation portfolio. In this post, I’m sharing the slides, plus a transcript of what I talked through.

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