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Posts tagged: digital strategy

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Apr
5
2018

April UX Showcase engages staff around case studies

By in Training, support & events, User Experience & usability
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Our latest showcase event for the User Experience Service focused on case studies of recent projects. Lightning talks were followed by a chance to chat with members of project and service teams who had commissioned the work.

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Dec
22
2017

Business analysis & user experience – UX meetup 25 January

By in Training, support & events, User Experience & usability
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Our next user focused meet up happens 25 January 2018, with guest speakers Clare Barnett and Hilary Brownlie from Registers of Scotland talking about the complimentary roles of business analysts and user experience professionals.

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Sep
1
2017

Why we workshop

By in Training, support & events, User Experience & usability
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Successful digital projects, effective digital products and services and great user experiences need multidisciplinary collaboration. In this post I’ll go through why I value techniques that facilitate this multidisciplinary approach so highly, and how business units across the University are calling on us to help them do the same.

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Jun
28
2017

Engaging & understanding our users: a pilot User Experience Service showcase

By in Supporting strategy, Training, support & events, User Experience & usability
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This week we ran our first event to showcase the work of the pilot User Experience Service and associated areas like EdGEL and strategy development. At this session I wanted to try a different approach, encouraging dialogue about our work-in-progress, rather than one-way dissemination.

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Jun
9
2017

The building blocks of our new strategy

By in Content management, Supporting strategy
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Having recently joined the University in the role of Head of Web Strategy & Technologies, I’ve had an intense few weeks getting to grips with the University’s online presence. In this post I’ll cover a little of my thinking around strategy, and upcoming areas of work.

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May
4
2017

User Experience briefing to Digital Transformation Board

By in Supporting strategy, User Experience & usability
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This week I gave an update on the pilot User Experience Services to the board overseeing all areas involved in the Digital Transformation portfolio. In this post, I’m sharing the slides, plus a transcript of what I talked through.

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Mar
21
2017

Human centred design projects supporting digital transformation of University services

By in Supporting strategy, User Experience & usability
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A programme of projects centered around user experience (UX) are now up and running, providing new processes, services and training to key University-wide initiatives.

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Apr
8
2016

UX: The building blocks of digital transformation

By in Supporting strategy, User Experience & usability
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Earlier this week I was supporting our CIO, Gavin McLachlan, as he ran a session on digital transformation for managers within Information Services. The presentation and mini-workshop went down very well, prompting lots of discussion and enthusiastic collaboration. Listening to Gavin’s message prompted me to pull together some thoughts and resources on the subject.

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