Lauren Tormey

Web Content Editorial Assistant
Lauren joined the Website Programme in March 2015. She supports web publishers around the University, advising them on editorial best practice and using the EdWeb CMS.

Recent posts by Lauren Tormey


Jun
19
2017

Website Support Clinic update – Using form conditionals to allow multiple answers

At a recent Website Support Clinic, I worked with a web publisher who was creating an EdWeb form with a question that had potentially multiple textfield answers. We used conditionals so that the form would only present extra textfields when needed.

Continue reading: Website Support Clinic update – Using form conditionals to allow multiple answers

May
18
2017

Website Support Clinic update – Homepage text colours

At a recent Website Support Clinic, I worked with a web publisher who was wondering about what determines the colour of the text on EdWeb homepage panes. In short, the text colour is determined by the site colour, pane priority level and whether the text is a link or not.

Continue reading: Website Support Clinic update – Homepage text colours

Apr
14
2017

A process of continuous improvement reduces support calls (not forms)

Our tech team recently did some great work for IS Helpline, creating a bespoke webform that directs users to self-serve before submitting an enquiry. The form itself, though, isn’t what will ultimately help reduce support calls—it’s an iterative process of user testing, editorial improvements and analysis.

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Mar
16
2017

Website Support Clinic update – To-do list for publishing your new site

At a recent Website Support Clinic, I worked with a web publisher who wanted to go through the steps to publishing a newly created site. From that meeting, I’ve created a handy to-do list and points to consider when publishing new EdWeb sites.

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Feb
15
2017

Website Support Clinic update – Avoiding repetition

At a recent Website Support Clinic, I worked with a web publisher on a site that repeated the site title in navigation text and URLs. To help readers scanning information on your site, avoid repetition and place trigger words at the left.

Continue reading: Website Support Clinic update – Avoiding repetition

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