View all posts that have been tagged with pair writing.
We recently held a pair writing workshop with staff from Student Experience Services (SES), collaborating with them to create better, user-focused content.
Our tech team recently did some great work for IS Helpline, creating a bespoke webform that directs users to self-serve before submitting an enquiry. The form itself, though, isn’t what will ultimately help reduce support calls—it’s an iterative process of user testing, editorial improvements and analysis.
Pair writing is a speedy way to craft content — it teams up content and subject experts to write together in a 1-2 hour session. We’ve started using this process with colleagues to improve and create University web pages.